Qualcomm - Leading Telecommunications Development Firm

• Designed and wrote user interface specifications for several mobile phone applications

Case Studies

Intranet Site Navigation Improvement (UCSD)

Portal Header Redesign (SAIC)

Intuit - Leading Provider of Tax Preparation Software

• Planned and facilitated usability tests for customer support application

Science Applications International Corporation (SAIC) -
      A Leading Research and Engineering Firm

• Performed expert design assessments for intranet site and application
• Trained staff on use of best-practice usability testing protocol

University of California, San Diego - A Top-tier Research University

• Performed expert design assessment for administrative staff Web site
• Conducted usability tests to identify site's high-level navigation issues
  

Pfizer - Leading Developer of Lifestyle-improving Pharmaceuticals

• Performed expert design assessment for protein analysis application