User Experience Insights

Fall 2002

Vol. 10, No. 1

Write the editor!	"How To" User Experience Improvement Instructions How to Recruit Participants for Usability Tests Usability tests require guinea pigs--er, participants--to discern the non-intuitive aspects of a site or product. This "how to" article tells you how to find them.	Timely Tip of the Season Use Research-backed Guidelines to Settle Design Debates Save yourself some time and breath by basing your user experience improvement suggestions on research-backed guidelines.
	Rotating Column Becoming a Usability Champion: Educate Your Colleagues - Humbly, Please A continuing column that gives you insights on how to incorporate user-centered principles into your design process.	FAQ Corner How much does hiring a usability consultant cost, and how long does it take to get results? This column gives you answers to the questions most frequently asked by our clients and colleagues.
	Have a few more minutes? Read the feature article below. (You can always read it later on our Website under"Resources.") Feature Article In Pursuit of Quality Equality This article contrasts the degree of rigor given to testing physical products with the amount of testing provided for "virtual" products.

	Need To Relieve Some Pent Up User Angst? If you have recently had a frustrating experience with a prominent Window, Web or wireless product, tell us about it Expressing your frustration is healthy, really! If you have a screen image, pass it along so that we can show it to others. We will mention the most annoying design (MAD!) submitted in the next seasonal newsletter.


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